product description:
Description Features and benefits of YIHUAN Bluetooth Headphones:
• Premium sound with rich, tight bass & crystal clear treble
• Delivers up to 7 hours of use with a full charge
• Comfortable and secure fit with an ergonomic design and multiple ear tips to ensure a customized fit for anyone.
• Premium sweat-proof design
• In-ear noise reduction with DSP technology
• Latest 4.1 Bluetooth technology
• Universally compatible with smartphones, tablets, laptops, and more!
Package Includes • Bluetooth Headphones
• Small, Medium, and Large Ear Bud Tips
• Micro USB Charging Cable
• User Manual
• Cord Management Clip
Statement: We provide customer service and troubleshooting for our products sold through Amazon.
Troubleshooting steps: Headphones fall off or are not comfortable Head phones are generally fitted too small for the user. There are three different sizes of silicone ear bud adapters included in your purchase. Try changing to a larger or smaller size accordingly.
No sound, but the headphones ARE fully charged. Generally, this is due to an improper Bluetooth pairing between your device and the headphones. Press and hold the power button for five seconds. Once the indicator is flashing red and green, re-establish the Bluetooth connection with your device.
Headphones are not charging. Restore the headphones to the factory settings and disconnect Bluetooth pairing. Press and hold the power button for three seconds until the indicator light flashes red and blue. This indicates that the headphones have been reset to factory settings and then re-connect to a USB power supply for charging.
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