product description:
Troubleshooting steps: Input the R-SIM, the menu will show, please choose the right operator (if you do not sure your carrier of your phone, please check your Sim carrier). 1. The menu does not appear when you put the RSIM? -------- Go to Settings> run> SIM Application> Select RSIM and the menu will appear. 2. After choosing operator and can not activate the mobile, and shows do not support SIM card, upper left corner shows no service or full 5 false signals all the time, can not skip put the activated screen, and in the state of inactive all the time, without any signals anyway? -------- first of all check your SIM card is normal, insert SIM card to a regular phone, try it and check if it can call, internet, or if it can show E and 3G / 4G symbol when open the cellular data in the left upper corner , if it s normal, please change to the normal SIM card. Second, after back-up the phone delete all the data and activate again. 3. Why 3G / 4G card can calling, send message but can not connect the internet, how to deal with it? ----------- Please check mobile operator if it can open cellular data, should request the APN settings. 4. If you failed to repair Sprint Phone, please follow the steps: 1. Please check whether the SIM card is in service or not. Once it s in service, please erase all content and settings. If the SIM card is not working properly, replace one available SIM card to repair, rather than the test machine card. 2. When the SIM card available, and the phone also erases all content and settings, and can not get signal, now you should insert the SIM card into the phone separately, waiting for the activation screen poping up. Restart the phone, put SIM card and R-SIM into, repair the phone once again. The biggest advantage of purchasing R-SIM is that it s a very famous brand with powerful team.
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