product description:
Ptuna Wireless Car Charger Q: How to correctly put the phone into the car mount for charging? A: Ptuna wireless car charger is designed with gravity&linkage. Phone will be auto gripped when put in. But if your phone is bigger, you need to pull the bottom holder out of the mount to adjust to the right charging postion.
Q: Does it work with an ottebox defender case? A: No, the case thickness should NOT be over 5mm, and should NOT be metal case.
Q: Does this work for the iPhone X, fast charging? A: It works with iPhone X, but not for fast charging. Currently ONLY standard charging for iPhone X/8/8plus.
Q: Does this work for the Galaxy S8, fast charging? A: Yes, 1.4 times faster than standard wireless charger pad, and ONLY available for the Samsung Galaxy S7 S7 Edge S8 S8 Plus Note 8 Note 5 S6 Edge models.
Q: Would this product work on dashboard or only on glass? A: It works on dashboard and glass, make sure to clean the suction cup and your dash before installing. And it also comes with air vent mount and works on air vent.
Q: Apple says iphone x and 8 now support 7.5w fast charging since ios 11.2. does this support 7.5w charing for iphone x? A: Yes. This will do up to 10W if power is properly supplied to it and the device supports it.
Q: What should I do if this qi wireless charger does not work after several use? A: We are happy to service our every customer, and you get 1 year warranty and lifetime technical support.
If you have any questions, our customer service team will be happy to help you.
How to Contact us: Sign in your Amazon account > Choose "Your Orders"> Find that order ID> Click "Contact seller" on the right side.
Package Contents:1* Wireless Charger Holder
1* Dashboard/Windshield Mount
1* Air Vent Mount
1* Car Charger
1* Micro USB Cable
1* User Manual
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